Frequently Asked Questions
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1) How long does delivery take
As all of our exclusive clothing garments are made to order, for UK mainland please allow 7-10 working days, from when the order is placed. Please allow up to 14 working days for International orders.
2) What are your P&P charges for UK and International?
P&P for UK Mainland is £2.99. For Europe and Internationally we will quote you based on quantity and location.
3) Can your Clothing items be returned?
All garments are made to order, and are unfortunately non-refundable. However, if the garment has been damaged whilst in transit, please return it and we will send out a new decal upon receipt.
4) How do I wash the garments?
All items of clothing can be washed as standard at a 30 or 40-degree wash, but CANNOT be tumble-dried. When ironing, please Iron inside out, and not directly on the print.
Small - 36/38”
Medium - 38/40"
Large - 42/44"
XL - 46/48"
XXL - 50/52"
X-Small (2-4) - 13"
Small (6-8)- 15"
Medium (10-12) - 17"
Large (14-16) - 18"
1) How do I apply the vinyl graphic?
A full set of application instructions and applicator scrapper are supplied with every kit. They are very easy to apply, with a little care.
2) What are the vinyl decals made of?
We use a 70 Micron Matt Vinyl to create all our designs from. The graphic will sit flush to the wall that gives the impression of the designs being painted to the wall. Matt vinyl is used to reduce reflection glare from the sun, and artificial lighting.
3) What kind of surface can they be used?
We recommend that the decal should be stuck to any flat wall/ ceiling/glass and doors. However, we would like to emphasise that this should always be a flat surface. They are NOT suitable for wallpaper, as this would be damaged whilst the graphic is removed.
4) Can they be removed?
All vinyl graphics on this site can be removed with a little care that doesn't damage the paint from the wall underneath. They can be peeled off carefully or use of a hairdryer that softens the adhesive of the vinyl. All vinyl designs are not reusable, and are made to last.
5) Can you do requests for lettering and images?
If you want a custom image or lettering, please fill out the form 'contact us' will all the relevant information that we require. We will then contact you back with a quote for your request.
6) Can your decals be returned?
All decals are made to order, and are unfortunately non-refundable. However, if the decal has been damaged whilst in transit, please return it and we will send out a new decal upon receipt.
© Copland Streetwear 2013